May 2013

Senior Living Challenges

We recently began work with several independent owner/ operators that has rejuvenated our attitude about senior living. After hearing so many stories over the last several years about warehousing and poor operators it was a breath of fresh air to work with those that value quality and resident satisfaction as priorities. I have long maintained that consistency is the hallmark of success and when we don't shy away from the personal approach both residents and staff alike win.